MangoMap Security
We know your data is extremely important to you and your business and we’re very protective of it. After all, MangoMap’s code is hosted on MangoMap, too!
Physical Security
- Data center access limited to Amazon AWS data center technicians
- Biometric scanning for controlled data center access
- Security camera monitoring at all data center locations
- 24x7 onsite staff provides additional protection against unauthorized entry
- Unmarked facilities to help maintain low profile
- Physical security audited by an independent firm
System Security
- System installation using hardened, patched OS
- System patching configured by Amazon AWS to provide ongoing protection from exploits
- Dedicated firewall and VPN services to help block unauthorized system access
- Data protection with Amazon AWS managed backup solutions
- Dedicated intrusion detection devices to provide an additional layer of protection against unauthorized system access
- Risk assessment and security consultation by Amazon
AWS professional services teams
Operational Security
- ISO17799-based policies and procedures, regularly reviewed as part of the Amazon AWS SAS70 Type II audit process
- Systems access logged and tracked for auditing purposes
- Secure document-destruction policies for all sensitive information
- Fully documented change-management procedures
- Independently audited disaster recovery and business continuity plans in place for Amazon AWS headquarters and support services
Data Security
All data is written to multiple disks instantly, backed up daily, and stored in multiple locations. Files that our customers upload are stored on servers that use modern techniques to remove bottlenecks and points of failure.
Employee access
No MangoMap employees ever access private repositories unless required to for support reasons. Staff working directly in the file store access the compressed MangoMap database. Support staff may log into your account to access settings related to your support issue. When working a support issue we do our best to respect your privacy as much as possible, we only access the files and settings needed to resolve your issue.
Contact Us
Have a question, concern, or comment about MangoMap security? Please email support@mangomap.com.
Need to report something?
Please email us immediately at support@mangomap.com, this will go directly to one or more of the MangoMap founders and will receive our full attention. If we don’t respond immediately, there’s a good chance we’re trying to fix it first.